Privacy Policy

Last Updated: September 20, 2023

At GameZone, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data

We may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Username and password
  • Payment information (processed securely through third-party payment processors)
  • Profile pictures or avatars
  • Any other information you voluntarily provide to us

Non-Personal Data

We also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Links clicked
  • Device information (type, model, screen size)
  • Geographic location (country, region, city)

User-Generated Content

When you participate in our forums, comment sections, or other interactive features, we collect:

  • Comments, posts, and messages
  • Forum contributions
  • Reviews and ratings
  • Images or videos you upload

Please note that any information you post publicly on our website becomes available to other users and the public.

2. How We Use Your Data

We use the information we collect for various purposes, including:

Providing and Improving Our Services

  • Creating and managing your account
  • Processing transactions and fulfilling orders
  • Providing customer support
  • Improving our website functionality and user experience
  • Developing new features and services

Communication

  • Sending administrative emails (such as account verification, password resets)
  • Responding to your inquiries and support requests
  • Sending newsletters, updates, and marketing communications (if you've opted in)
  • Notifying you about changes to our policies or services
  • Sending forum notifications and updates

Analysis and Personalization

  • Analyzing usage patterns and trends
  • Personalizing content and recommendations
  • Measuring the effectiveness of our marketing campaigns
  • Conducting research and surveys to improve our services

Security and Legal Compliance

  • Protecting against fraudulent, unauthorized, or illegal activity
  • Enforcing our Terms of Service and other policies
  • Complying with legal obligations
  • Resolving disputes and troubleshooting problems

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our site.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly and cannot be disabled.
  • Analytical/Performance Cookies: Help us improve our website by collecting information about how visitors use the site.
  • Functionality Cookies: Remember choices you make and provide enhanced, personalized features.
  • Targeting/Advertising Cookies: Collect information about your browsing habits to deliver relevant advertisements.

Third-Party Cookies

We also allow certain third parties to place cookies on your device when you visit our website. These include:

  • Google Analytics (for website analytics)
  • Facebook Pixel (for advertising and conversion tracking)
  • Payment processors (for transaction processing)
  • Social media plugins (for sharing content)

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

  • Delete cookies from your device
  • Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer support

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

Business Transfers

If GameZone is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) or if we believe disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Update

You can access and update certain personal information through your account settings on our website. For information not accessible through your account, you can contact us using the details provided at the end of this policy.

Data Subject Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your data
  • Request the transfer of your data to another service (data portability)
  • Withdraw your consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details provided at the end of this policy.

Marketing Communications

You can opt out of receiving marketing communications from us by:

  • Clicking the "unsubscribe" link in any marketing email we send
  • Adjusting your communication preferences in your account settings
  • Contacting us directly using the information provided at the end of this policy

Please note that even if you opt out of marketing communications, we may still send you administrative emails regarding your account or our services.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data
  • Secure storage systems
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

GameZone is based in the United Kingdom, and the information we collect may be stored and processed in the UK and other countries where we or our service providers operate. These countries may have different data protection laws than your country of residence.

If we transfer your information to countries outside your country of residence, we will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries to which it is transferred.

8. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

GameZone

Studio 48 Charles Fork
Murphyberg PL2 2DD
United Kingdom

Email: privacy@gamezone.com

Phone: +441680288677

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.